📄 PRIVACY POLICY

RIVAZ – The Complete Family Shop (Luxury Casual Ethnic Wear)
Last Updated: [01.04.2026]

1. INTRODUCTION

Welcome to RIVAZ – The Complete Family Shop (“we,” “our,” or “us”).
We are committed to protecting your privacy and ensuring transparency in how your personal information is collected, used, and safeguarded.

This Privacy Policy applies to all users of our website, services, and promotional campaigns.

2. INFORMATION WE COLLECT

🔹 A. Personal Information

We may collect:

Full Name
Mobile Number
Email Address
Billing & Shipping Address
Payment-related details (processed securely via third-party gateways)

🔹 B. Non-Personal Information

IP Address
Browser & Device Information
Website usage data (pages visited, time spent)
Cookies & tracking data

3. HOW WE USE YOUR INFORMATION

Your information is used for:

Order processing & delivery
Customer support & communication
Marketing campaigns (offers, discounts, promotions)
Improving website experience & performance
Fraud prevention & legal compliance

4. MARKETING & PROMOTIONAL CONSENT

By:

Signing up on our website
Participating in offers (e.g., Scratch & Win, Coupons, Giveaways)

You agree to receive promotional communication via:

You can opt-out anytime by contacting us.

5. SHARING OF INFORMATION

We do NOT sell or trade your personal data.

We may share data only with:

Delivery partners (for shipping orders)
Payment gateways (secure transactions)
Marketing tools (for campaigns & communication)
Government/legal authorities (if required by law)

6. COOKIES POLICY

We use cookies to:

Improve user experience
Analyze website performance
Personalize content & ads

You can disable cookies through your browser settings.

7. DATA SECURITY

We implement strong security measures including:

Secure servers
Encrypted transactions
Restricted data access

However, no online system is 100% secure.

8. DATA RETENTION

We retain your data:

As long as necessary for business purposes
Or as required by law

After that, data is securely deleted or anonymized.

9. YOUR RIGHTS

You have the right to:

Access your personal data
Request correction or deletion
Withdraw marketing consent
Request data portability (if applicable)

To exercise your rights, contact us directly.

10. THIRD-PARTY LINKS

Our website may include links to third-party platforms (Instagram, payment gateways, etc.).
We are not responsible for their privacy practices.

11. CHILDREN’S PRIVACY

Our services are not intended for individuals under 18 years.
We do not knowingly collect data from minors.

12. LEGAL COMPLIANCE

This policy is aligned with:

Indian IT Act, 2000 (Data Protection Guidelines)
Basic principles of GDPR (General Data Protection Regulation) for transparency and user rights

13. CONTACT INFORMATION

Business Name: RIVAZ – The Complete Family Shop
Address: G-1 to 5, Busyland Complex, Nandgaonpeth, Amravati
Phone: 9823075258
Email: supoort@rivazsarees.com

14. POLICY UPDATES

We may update this Privacy Policy periodically.
All changes will be posted on this page with a revised “Last Updated” date.

15. QUERIES

If you have a query, concern, or complaint in relation to collection or usage of your personal data under this Privacy Policy, please contact us at the contact information provided above.